ABOUT US

Waseca Biomes is a small, women-owned company in Athens, Georgia. We have been building and self-publishing our educational materials for over twenty years. We value the Montessori Method's systematic approach; accordingly, we strive to develop materials that isolate the principles being taught to help a guide introduce concepts and build a child's skills in manageable increments.

Our materials emphasize building language skills in conjunction with environmental and cultural studies. Our products and lessons are easily integrated with traditional Montessori lessons and provide unique approaches to exploring our Universe and our planet with students. We believe that inviting children to learn about the world through biomes opens them up to the wonders of nature, stimulates their curiosity, and hones their critical thinking skills.

As always, if you have any questions, feel free to reach out via email or give us a call at 706-546-8833. Thanks for being such amazing customers!

 

The Waseca Biomes Team

Frequently Asked

ORDERING

Ordering on our website is easy: just add the items to your shopping cart and proceed to checkout! You can create an account or checkout as a guest.

Creating an account helps you to keep track of your orders and update your contact info. You can also create wishlists and registries that can be shared.

We accept PayPal and all major credit cards at our checkout; once you've placed your order, you will receive an email confirmation. You will receive another email with tracking when we ship your order. If you have any questions, feel free to contact us.

For Purchase Orders, please contact us by phone (706-546-8833) or email for quotes and more information. You can email screenshots of your loaded cart or use the Order Form PDF to help us prepare a quote for you.

If you are a public-school teacher interested in our materials, you may want to check out DonorsChoose. This fantastic organization matches teachers’ projects with donors to fund classrooms wishlists. Click through to learn more information and get started with DonorsChoose.

Shipping

For locations within the contiguous United States, the shipping rate averages 15% of your total order. International shipping rates average 25% of your total order. We strive to process your order within 1 - 2 weeks, though classroom packages and larger orders will take longer to prepare. While we aim to ship your order as soon as possible and surprise you with an earlier delivery, we are a small business making the products to order and cannot always make that happen. We promise we are doing our very best to get your order out to you quickly.

International customers are responsible for any duties or taxes associated with their order. International shipping is available on our website through DHL express: the cost is 25% of the total on average. The rates are carrier calculated, based on weights and dimensions.

RETURNS/REFUNDS/EXCHANGES:

Please check your order when you receive it and contact us within 30 DAYS for returns or exchanges.

 

My materials arrived damaged.

Sorry! Please contact us within 30 days so we can make it right. Please send us an email that includes your order number, photos of the damage, and photos of the shipping materials the damaged goods arrived in. We will replace the damaged materials and send you a return shipping label.

 

I received the incorrect item and/or am missing something from my order.

Sorry! Please send us an email that includes your order number and a list of the missing and/or incorrect materials. We will work with you to rectify issues with your order and send you a return shipping label for the incorrect items.

 

I want to return all or part of my order.

Merchandise that is not defective may be returned within 30 days for credit toward another purchase. Please send us an email listing your order number and the items eligible for return. The customer is responsible for return shipping costs for merchandise that is not defective; credit will be issued upon our receipt of the returned materials.

 

I need assistance for another issue with my order.

Email us at hello@wasecabiomes.org; we’re always happy to respond to your queries and concerns : )

 

REPLACEMENTS

We want you to have whole materials and will always do our best to help our customers replace any missing or broken pieces. Some of the older products from our line may not always be available, and because our abilities as a tiny company are limited, we may not be able to accommodate some special requests and custom orders. It never hurts to ask; please let us know if you need our help!